FAQ

How long will it take to receive my order?

We aim to ship all in stock orders out in 1-2 business days. Standard shipping takes 3-5 days.

What's your return policy?

We have a 30 day return policy, please drop us a message through our contact form to initiate the return process to receive your refund. Please note: we only accept returns of items in unused condition and customer's are responsible for return shipping to Southampton, NY. 

I only received part of my order, where's the rest?

Since we aim to get your goods to you as soon as possible, we ship each item as soon as it's ready. Therefore, you may not receive all of your lovely items at once.

Where are you located?

We are based in Southampton and get our inspiration from the fashionistas and decor we see along the East End of Long Island. 

Why don't you have 100s of products on your site?

We hand pick each item and don't want to bombard our customers with TOO many options. We consistently add to our catalog, but only when the piece reflects our style goals. Have an idea of an item you think we should offer? Drop us a note in the contact us form! We love to get our customer's feedback. 

How can I contact the store? 

Email or text will likely result in the quickest response! 

portia@buyinthehamptons.com

516-415-2239